Iqra Bookshop Privacy Policy

This Iqra Bookshop privacy policy explains how we collect, use, store and protect your personal information when you shop with us online or visit our store in Laudium, Pretoria, South Africa. We are committed to treating your data with care and handling it in accordance with South Africa’s Protection of Personal Information Act (POPIA).

By using our website, creating an account or placing an order, you agree to the practices described in this privacy policy.

1. Information Iqra Bookshop Collects

When you interact with Iqra Bookshop, we may collect:

  • Contact details: name, email address, phone number and postal address.
  • Order details: products purchased, delivery address and order history.
  • Payment details: payment method and transaction information (processed securely via trusted payment providers; we do not store full card details).
  • Website usage data: limited technical data such as IP address, browser type and pages visited. This may be collected via cookies or similar technologies to improve your shopping experience.

You can read more about how we use cookies in our Cookie Policy.

2. How We Use Your Information

We use your personal data to:

  • Process orders and deliveries and manage your customer account.
  • Communicate with you about orders, support requests and account updates.
  • Send optional marketing emails about new arrivals, special offers and store news (you can unsubscribe at any time).
  • Improve our website and services, including troubleshooting, analytics and security monitoring.
  • Comply with legal and regulatory obligations under POPIA and other applicable laws.

We do not sell your personal information to third parties.

3. Data Protection & Security

Iqra Bookshop uses reasonable technical and organisational measures to protect your personal information:

  • Our website uses SSL encryption to help secure data transmitted between your browser and our servers.
  • Access to personal data is restricted to authorised staff and trusted service providers who need the information to perform their duties.
  • We only retain personal information for as long as it is necessary for the purposes described in this privacy policy or as required by law.

In limited circumstances, we may share your information with third parties such as payment processors, courier services or regulatory authorities, but only where necessary and in line with South Africa’s POPIA.

4. Your Rights Under POPIA

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal data we hold about you.
  • Request that we update or correct inaccurate information.
  • Request that we delete certain personal data, subject to legal retention requirements.
  • Object to certain types of processing, including direct marketing.

To exercise these rights, please contact us at support@iqra.co.za or via our Contact page. We may require proof of identity to protect your information.

5. Contacting Iqra Islamic Bookshop About Privacy

If you have any questions or concerns about this Iqra Bookshop privacy policy, or how we handle your personal data, please contact us:

Email: support@iqra.co.za
Or visit our store in Laudium, Pretoria, South Africa as listed on our Contact page.

We may update this privacy policy from time to time. The latest version will always be available on our website.

Note: This privacy policy is for general informational purposes and does not constitute legal advice.