Iqra Bookshop Terms and Conditions

These Iqra Islamic Bookshop terms and conditions govern your use of our website and online store, as well as purchases made in-store where applicable. By accessing our website, browsing products or placing an order, you agree to be bound by these terms.

“Iqra Agencies”, “Iqra Bookshop” and “Iqra Islamic Bookshop” refer to the same trading entity operating from Laudium, Pretoria, South Africa.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • Iqra Agencies reserves the right to update or modify these terms and conditions at any time. Changes will be posted on this page and will take effect from the date of publication.
  • Continued use of the website after changes are posted constitutes acceptance of the revised terms.

For information on how we collect and use personal data, please see our Privacy Policy and Cookie Policy.

2. Orders & Payments

  • All prices on the website are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise.
  • We accept payments via credit/debit cards, EFT and PayFast, subject to change as we update our payment options.
  • Orders are considered confirmed only once successful payment has been received.
  • Iqra Agencies reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, suspected fraud or payment issues. In such cases, we will notify you and, where applicable, refund any amounts paid.

3. Shipping & Delivery

  • Orders are typically processed within 2–5 business days, excluding weekends and public holidays.
  • Delivery timelines depend on your location and the shipping method selected at checkout.
  • We work with reputable courier partners but are not responsible for delays caused by couriers, customs or factors beyond our control.
  • Risk of loss passes to you once the order has been handed over to the courier.

For more details on returns and refunds, please refer to our Returns Policy.

4. Intellectual Property

  • All content on this website, including images, text, logos, graphics and layout, is the property of Iqra Agencies or its content suppliers and is protected by applicable copyright and intellectual property laws.
  • You may not reproduce, distribute, modify or republish any content from the Iqra Islamic Bookshop website without prior written permission.
  • You may use the website and its content for personal, non-commercial purposes only.

5. Liability Disclaimer

  • Iqra Agencies is not liable for any indirect, incidental or consequential damages arising from the use of our products or access to our website, except where such liability cannot be excluded under the Consumer Protection Act (CPA) of South Africa.
  • While we strive for accurate product descriptions and pricing, we do not guarantee that all information is error-free. In cases of significant error, we reserve the right to correct it and, if necessary, cancel or refund affected orders.

If you have any questions about these Iqra Islamic Bookshop terms and conditions, please contact us at support@iqra.co.za or via our Contact page.

Note: These terms are provided for general informational purposes only and do not replace professional legal advice.